Shipping
Order Processing: All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. You will receive a confirmation email once your order has shipped.
Shipping Rates: Shipping costs are calculated at checkout based on the destination, weight, and shipping method selected. We offer a variety of shipping options to meet your needs.
Free Shipping: We offer domestic free shipping on all orders over $80.
Domestic Shipping: We currently ship to all 50 states within the U.S. Standard shipping typically takes 3-7 business days, while expedited options are available for faster delivery.
International Shipping: We are excited to offer international shipping to select countries. Please note that customs fees, duties, or taxes may apply and are the responsibility of the customer.
Tracking Your Order: Once your order has shipped, you will receive an email with a tracking number that allows you to monitor your shipment's progress.
Lost or Damaged Items: If your order is lost or arrives damaged, please contact us within 14 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.
Changes to Your Order: If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.
Contact Us: If you have any questions about our shipping policy, please reach out to our customer service team at:
Email: atTheTeam@fitsok.com
Phone: 828-328-5207